To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.
HomeServe has a checklist that serves as a great way to keep proactive on home items, click the link below!
Frequently Asked Questions
When are the garbage collection days for my street?
Please refer to the monthly schedule. Remember, observed holidays will alter the normal routine.
Where is the library located?
The library is located in the east wing of the Srader Center, 117 E Court Street.
Is the courtyard available to the public?
A courtyard is available as a place to read, relax, or eat lunch. Library events are held there and clubs may make arrangements to use this beautiful outdoor area.
Does the Library have "story time" for younger children?
We do offer "story time" for younger children! Give us a call if the current schedule is not posted.
What hours are the city offices open?
Office hours are Monday through Friday from 8am-12pm and 1pm-5pm.
Where are the city offices located?
The offices are in the basement of the Srader Building. An elevator is available for your convenience.
May I burn trash and leaves inside the city limits?
No, burning is not allowed within city limits.
Is a license required to drive a golf cart or SUV in Smith Center?
Yes, a license from the city is required prior to driving a golf cart or qualifying SUV within city limits. For information on this license, please call the city offices.
I am interested in applying for a job with the City of Smith Center, what do I do?
You will need to fill out an application. If you would like to include a resume, simply attach it to the completed application. You may mail or drop off the application at City Hall.
Does the City of Smith Center hire part time employees?
Yes, for some positions. Positions such as public transportation drivers, summer crew, and swimming pool staff are part-time positions offered by our city.
How could I have used this much water?
If your bill is unusually high, there are some common issues to check. You could have a leaky toilet or faucet that's difficult to detect, or a water softener running continuously.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Payments are due the 10th of each month. Payments via debit/credit card can be made by calling the office at 785-282-3249.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look.
New Resident Resources
How do I sign up to receive Alerts and News & Notices?
Simply click the "Sign Up for Alerts" button located ……fill out the brief form with your preferred contact information and click submit